For many customer facing organisations access to goods and service for disabled people is important. The equality Act 2010 extends the duties on service providers to make their services accessible for disabled people. Sometimes people aren’t sure what to do, what works well, and how to check they’re doing what they can.
You can work with us and through training and on-site testing we can help you to get a picture of how easy it is for your disabled customers to access your services.
Sometimes it is not simply about physical attributes such as ramp, good lighting, a lower counter but is more to do with approaches and strategies. Consider how you might organise a consultation process, a questionnaire, or a gathering to be accessible for disabled participants.
We can work with you during the planning stages of your consultations and gatherings to help you to put in place the strategies and services which make participation by disabled people a positive experience.
Contact us by email or telephone to discuss your specific ideas and needs and we will do our best to help.